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FAQ

Q1. What type of hair care products should I use?

A: Treat this hair just as if it is your own hair.

  1. Use a good quality shampoo and hair conditioner to care the hair. It's important to keep the hair soft and shiny.
  2. You could use gel or spray styling products to keep the hairstyle.
  3. Olive oil will be a good choice to keep the hair healthy.

Q2. Why are my hair extensions getting tangled?

A: It could be caused by dry hair. Please make sure to wash & condition your hair at least once a week, twice a week is better. Comb the hair from time to time. You could go to your stylist for further suggestions.

Q3. How long does it last?

A: It depends on how you maintain it. Treat it like your own hair and take very good care, normally it could last longer than 1 year.

Q4: Why the colours of hair extensions don`t seem exactly as the pictures show or description says?

A: Different monitor has different displays. The same colour number may have a little colour difference.

Q5: Can they be straightened, curled?

A: Yes, you could use hair straightener or hair curler to style the Remy hair. However, don't do it too frequently, otherwise, the heat will easily make the hair get dry and tangled.

Q6: Can I dye/colour the hair?

A: Yes. The hair can be coloured. As a general rule, it is easier to darken the hair than to lighten the hair. We recommend dying darker.

Improper dying will ruin the hair. We highly recommend having your hairdresser dye the Remy hair. Colouring by yourself will take a risk of not coming out the shade you want. If you can't get to a salon, please always use good quality hair products and test a small sample first.

Q7: How to tell human hair with synthetic hair?

A: human hair has natural protein. It is easy to tell by burning and smell: human hair will be ash, which will go away after pinching. When burning, the human hair will show white smoke.

While synthetic hair will be a sticky ball after burning and will show black smoke.

Moreover, human hair may have very little grey hair and split ends. It is normal and not a quality problem.