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Frequently Asked Questions

Contact Us

service@g-sunny.com

Check most frequently asked questions here, feel free to contact us:)

Hair

Yes, we only supply 100% human hair and we have Virgin Hair and Remy Hair .

Yes, the hair can be dyed as it is human hair. But there is a general rule that hair can be dyed from lighter color to darker color. 
And we suggest you to ask the professional hair stylist to dye for you, Always try a small strand of hair when you dye it. 

We can not guarantee it is 100% same with the picture, be aware of the color different. As different Monitor will show the color differently. 

At the same time, different people has different expection of the hair, it is hard to satisfy every one. Thank you for your understanding.

General Speaking the hair extensions can last for 2 to 4 months. The virgin hair could last at least 6 months (if you take good care of it, it can last for a year) Your personal care also matters the life of the extensions. In a word, the more you look after them the longer they will last. 

Here is a more detailed article,click HERE

Yes, you can straighten and curl the hair as you like. But please be noted that the temperature you heat the hair should not over 300 Fahrenheit.

Sunny hair extensions can be used for a long time and will never cause damage if the correct products and methods are used and maintenance is followed. However, it's worth noting that they should be re-fitted after they've started to grow out to avoid pulling on your natural hair and damaging it.

It has very slight wave once wet but not a lot. 

No shedding whatsoever and straight after you wash as long as you blow dry.

Do not comb or brush the hair extensions while hair is wet. Make sure the hair is dry and pulled up to keep hair from tangling at night.

For Thin Hair: 

100 grams is enough to make a full head, 50 gram to make a highlight color

For Thick Hair: 

150 grams -200 grams to make a full head

Tips: 

The weight of the hair is same from 14inch to 24inch, the longer the hair is, the thinner it is, you need to choose more hair if you have long hair.

  1. Detangle hair gently before washing. Comb your hair extensions with a spacious wired comb.
  2. With warm water gently wet the extensions. Put shampoo (Light Color Shampoo No Purple Shampoo) with low or absolutely no sulfates on them.
  3. Rinse out the shampoo. Apply conditioner. For tape in hair extensions, don't put conditioner on the tapes, which may cause the tapes fall out easily. Once you've rinsed out the conditioner and they've dried,comb through the extensions so they're not tangled.
  4. You can leave the extensions out in air to dry.
  5. Do not Rub or Twist hair when you wash them. Crush straight hair in a downward motion starting with the ends, work your way up to the roots. 
  6. Hair may tangle if general care directions are not followed properly.

You won't need to wash them every night or even every second night, just once a week or once a fortnight should be fine.

Yes, but always keep in mind, never sleep with a wet hair. 

Before sleep, make sure your hair is dry and tie your hair back. 

It is always best to make a loose braid or ponytail when sleep.

Yes, you can. 

But please Wear a Swim Cap to Protect Your Extensions To Salt Water and Chlorine Water When You Are Swimming.

Service

Please feel free to send us a photo of your hair color or the hair color you want, we could help you match the color, customized order is also available:) 

Email: service@g-sunny.com / whsunnyhair@gmail.com

Sunny Hair is a international registered brand, in order to provide high quality hair with lower price.

Please feel free to contact us if you want to be our wholesaler or partner. We could offer you the lowest price:) 

Email: service@g-sunny.com / whsunnyhair@gmail.com

Here's a page to help you:)

Click HERE

Shipping

We ship both locally and worldwide. All prices on the website include FREE standard shipping. 

  • Free Shipping
  1. Sunny shipping method is DHL, Fedex, TNT or USPS.
  2. We also will choose the appropriate way to express according to your region.
  • Delivery time
  1. 3-5 business days via Fedex, DHL, TNT
  2. 15-25 business days via USPS.
  • Handling time

Usually handling time may take about 24 hours or 48 hours for order placed at weekends.

  • Note: 
  1. Once your order is shipped out, you will receive an online tracking number by Email from us. If you don’t receive it by any chance, please email us: service@g-sunny.com.
  2. We will ship out your order within 1-2 working days for stock order. (If you want to make a customize order, please contact Sunny Hair).

Click HERE for more details about our shipping policy :)